How to Register an Investor Account on CrowdedHero
Started registering with CrowdedHero but didn't finish? Or perhaps you're planning to create your first investor account?
The registration process involves several steps, but it's more straightforward than it might seem. If you have the necessary documents ready, entering your information may take around 10 minutes. Account verification and approval may take additional time.
Here's how the process works.
1. Create an account and verify your email
Open the CrowdedHero registration page and complete the initial form.
Enter your email address and the requested information. After registering, follow the instructions to verify your email address.
Already have an account? There's no need to register again. Simply log in and continue where you left off.
2. Prepare your identity document
All investors must complete identity verification, also known as KYC (Know Your Customer).
You'll need to provide your personal information and a valid identity document, such as a passport or national identity card.
If you use an identity card, prepare images of both sides if requested by the platform.
Make sure the document is clearly readable, all required information is visible, and the document hasn't expired.
During registration, you may also be asked to provide additional information, such as your residential address, tax residency or source of funds.
3. Provide proof of your bank account
To verify bank account ownership, the platform requires a document containing your bank account details.
Prepare a bank-issued document or another form of confirmation accepted by the platform, showing your full name and bank account number.
You must be authorised to use the bank account.
Before uploading the document, check that all required details are clearly visible.
4. Choose your investor classification
Under European Union crowdfunding regulations, CrowdedHero distinguishes between two categories of investors:
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Sophisticated investors: Individuals who meet specific knowledge, experience or financial criteria and have been granted the relevant status.
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Non-sophisticated investors: Individuals who benefit from additional investor protection measures.
If you wish to qualify as a sophisticated investor, you'll need to submit the relevant application and meet the applicable requirements.
If you continue as a non-sophisticated investor, the platform will carry out additional assessments.
5. Complete the knowledge assessment and loss-bearing capacity simulation
For non-sophisticated investors, the platform provides a knowledge assessment to evaluate their understanding of financial instruments and the associated risks.
A simulation is also provided to help assess their ability to bear potential investment losses.
These assessments do not guarantee a successful investment. Their purpose is to draw attention to risks that an investor may not have fully considered.
If you choose to postpone the knowledge assessment, the platform provides an additional risk warning and requires acknowledgement in accordance with its procedures.
Importantly, an assessment of your investment knowledge does not mean that any particular project is risk-free.
6. Wait for account approval
Once you've submitted the required information and documents, they will be reviewed.
If a document doesn't meet the requirements, you may need to upload a replacement or provide additional information.
Account approval times can vary. That's why it's better not to leave document submission until the last day of an investment campaign.
Why does CrowdedHero require this information?
CrowdedHero is a licensed European Union crowdfunding service provider, supervised by the Bank of Latvia (licence No. 06.15.01.806/120).
Identity verification helps the platform comply with regulatory requirements, including anti-money laundering obligations.
Investor payments are processed by Lemonway, a licensed payment institution.
These procedures support the operation of a regulated investment platform, but they do not eliminate business or investment risks.
Frequently asked questions
Does registration really take only 10 minutes?
If you have the necessary documents ready, entering your information may take around 10 minutes. Document verification and account approval may require additional time.
Do I need to submit both my passport and identity card?
Not necessarily. CrowdedHero's requirements provide for an acceptable identity document. The specific requirements are shown during registration, and additional documents may be requested where necessary.
What if I started registering but didn't finish?
Log in to your existing account and complete the remaining steps. If you're unable to access your account, use the password recovery option.
Why is an investor knowledge assessment required?
It helps evaluate an investor's knowledge and experience and supports the additional investor protection measures required for non-sophisticated investors.
What should I do if registration doesn't work?
Contact the CrowdedHero support team and explain which step is causing difficulty. Do not share identity documents or sensitive financial information in public social media comments.
Ready to continue?
If you already have a CrowdedHero account, there's no need to start over.
Log in and complete your registration
Updated November 2026.
Risk warning: Investing involves risk, including the possible loss of part or all of your invested capital. Crowdfunding investments offered through CrowdedHero are not covered by bank deposit guarantee schemes or investor compensation schemes. This article is provided for informational purposes only and does not constitute personalised investment advice.
